Friday, January 5, 2018

Good News Friday!

Over the past six months, Imagine! and the Association for Community Living (ACL) have been providing training for Imagine! Case Managers to help them build non-technical case management skills in order to enhance the overall quality of case management provided by Imagine!.

The training, made possible by funding from Boulder County, helps teach Case Managers skills such as meeting facilitation, problem solving, collaboration/relationship management, community resource development, and person-centered practices.

By focusing on developing skills that aren’t necessarily part of traditional Case Management job requirements or training, the hope for this project is to increase satisfaction with case management services for Boulder County citizens with intellectual and developmental disabilities (I/DD) and their families, and to decrease the number of ACL advocacy requests resulting from case management interaction.

During 2017, Imagine! Case Managers had five full-staff, one-half day trainings in addition to several smaller trainings. Overall, the feedback has been overwhelmingly positive and the goal of better services seems as if it is being realized. More trainings are scheduled for the first six months of 2018. 

At a recent training (pictured below), Eva Klemens, who works for Imagine! Behavioral Health Services and is a parent of an individual in services, presented to the group on case management services from the perspective of a parent. Attendees agreed the presentation was a moving reminder of how case management plays such a vital role in ensuring our fellow citizens with I/DD are contributing members of their communities.

We thank Boulder County and the ACL for their support of this meaningful effort to improve our community and the lives of individuals with I/DD.

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